Effective Date: 06/25/2025
Firsthand Ulpan
Haifa, Israel
At Firsthand Ulpan, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with us—whether through our website, by email, or in person.
1. Who We Are
Firsthand Ulpan is a private Hebrew language school located in Haifa, Israel. We offer a practical and immersive approach to learning Hebrew, founded and led by Tomer Talmor.
2. What Information We Collect
We may collect the following types of personal information:
- Contact details: Name, phone number, email address, and physical address.
- Enrollment information: Course preferences, language background, and availability.
- Payment information: Details necessary to process tuition or service fees (via third-party providers).
- Website data: Information gathered through cookies or analytics tools (e.g., IP address, pages visited, browser type).
3. How We Use Your Information
We use your personal information to:
- Register and manage your enrollment in Ulpan courses
- Communicate with you regarding classes, schedules, and events
- Process payments and send invoices or receipts
- Improve our website and services through anonymous analytics
- Send occasional updates or marketing communications (you may opt out at any time)
4. How We Store and Protect Your Data
Your data is stored securely using trusted platforms and service providers. We take reasonable physical, digital, and procedural safeguards to prevent unauthorized access, misuse, or disclosure of your information.
5. Sharing Your Information
We do not sell, rent, or trade your personal information. Your data may be shared only with:
- Service providers (e.g., payment processors or email services) who support our operations under strict confidentiality agreements.
- Legal authorities if required by law.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections or updates to your information
- Ask for your data to be deleted, subject to legal or operational obligations
- Withdraw your consent for marketing at any time
To exercise these rights, contact us at:
📧 [tomer@firsthandulpan.com]
7. Cookies and Analytics
Our website may use cookies or tracking technologies to help us improve the user experience. You can manage your cookie preferences through your browser settings.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We encourage you to review it periodically. The latest version will always be posted on our website.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact:
Firsthand Ulpan
Led by Tomer Talmor
Haifa, Israel
tomer@tomerfirsthandulpan-com
www.firsthandulpan.com
